Richard Branson Blog (Boss of Virgin)
As
LinkedIn is a business that started in a living room, much like Virgin
began in a basement, I thought my first blog on the site should be about
how to simply start a successful business. Here are five top tips I’ve
picked up over the years.
1. Listen more than you talk
We
have two ears and one mouth, using them in proportion is not a bad
idea! To be a good leader you have to be a great listener. Brilliant
ideas can spring from the most unlikely places, so you should always
keep your ears open for some shrewd advice. This can mean following
online comments as closely as board meeting notes, or asking the
frontline staff for their opinions as often as the CEOs. Get out there,
listen to people, draw people out and learn from them.
2. Keep it simple
You
have to do something radically different to stand out in business. But
nobody ever said different has to be complex. There are thousands of
simple business solutions to problems out there, just waiting to be
solved by the next big thing in business. Maintain a focus upon
innovation, but don’t try to reinvent the wheel. A simple change for the
better is far more effective than five complicated changes for the
worse.
3. Take pride in your work
Last
week I enjoyed my favourite night of the year, the Virgin Stars of the
Year Awards, where we celebrated some of those people who have gone the
extra mile for us around the Virgin world. With so many different
companies, nationalities and personalities represented under one roof,
it was interesting to see what qualities they all have in common. One
was pride in their work, and in the company they represent. Remember
your staff are your biggest brand advocates, and focusing on helping
them take pride will shine through in how they treat your customers.
4. Have fun, success will follow
If
you aren’t having fun, you are doing it wrong. If you feel like getting
up in the morning to work on your business is a chore, then it's time
to try something else. If you are having a good time, there is a far
greater chance a positive, innovative atmosphere will be nurtured and
your business will fluorish. A smile and a joke can go a long way, so be
quick to see the lighter side of life.
5. Rip it up and start again
If
you are an entrepreneur and your first venture isn’t a success, welcome
to the club! Every successful businessperson has experienced a few
failures along the way – the important thing is how you learn from them.
Don’t allow yourself to get disheartened by a setback or two, instead
dust yourself off and work out what went wrong. Then you can find the
positives, analyse where you can improve, rip it up and start again.
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